退款政策

Return and Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within [30] days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and returned with all original packaging, tags, and accessories. You must also provide your order number or proof of purchase.

To start a return, please contact us at [your email address] with your order number and a description of the item you would like to return. Do not send items back without first contacting us and receiving return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within [5–10] business days. Your bank or payment provider may require additional time to process and post the refund.

If you receive a damaged, defective, or incorrect item, please contact us within [7] days of delivery and include photos of the item and its packaging. We will review the issue and provide a replacement, refund, or other appropriate resolution.

The following items are not eligible for return:
- [Gift cards]
- [Personalized or customized items]
- [Perishable goods]
- [Sale or clearance items]
- [Opened or used products]
- [Any other non-returnable items]

If an item is returned without meeting the requirements above, we may refuse the return or issue a partial refund.

If you have any questions about returns or refunds, please contact us at [your email address].